How It Works

SeeDS is designed with the busy shelter environment in mind. The process starts with an initial (brief) phone call to help us determine if SeeDS is right for your organization. If so, we will work with you to customize certain aspects of the assessment process if desired (such as adding open-ended questions). Once finalized, we will prepare your survey for online administration to your staff.

After the survey closes, researchers will use survey results to generate reports defining strengths and potential growth areas at your organization. These reports will prioritize action steps for the areas identified as most in need of attention. A data-based analysis from Dr. Rogelberg and the SeeDS team along with supplemental materials will help shelter managers implement these action steps and will include specific suggestions that other organizations have found effective. A PowerPoint presentation with results for disseminating findings to staff will also be provided. 

A trained professional from UNC Charlotte will deliver the results to you, provide an analysis of findings, and outline suggestions on ways to implement changes in your organization based on this analysis. 

Step-by-Step Process

Step 1 – Initial Call

  • The process starts with an initial phone call to discuss your organization and its needs.
  • You will provide input into your index groups, or how you would like your data reported (such as by department, by location).
  • We will discuss the open-ended question(s) you would like to include in the survey, which can include additional questions for an added fee (optional).
  • We will also discuss a timeline for data collection and when to expect a final call with your team to occur.
  • After the call, a follow-up email will be sent outlining all that was discussed as well as a quote and additional materials to help guide your decisions.

Step 2 – Survey Set Up

  • Once survey details are confirmed, your survey will be created.
  • An invoice & contract to be signed will also be sent.
  • To set up for survey administration, a timeline and administration packet will be sent to outline the entire survey process. This includes email templates to send to your employees.

Step 3 – Survey Administration

  • We will notify you according to the timeline when to email employees using pre-populated templates. 
  • The survey will be open for 2 weeks (Monday to following Friday).
  • Employees may complete the survey from the convenience of any computer at any time during survey administration.
  • We keep you updated on response rates throughout the process, providing you with the option to extend data collection if necessary.

Step 4 – Data Analysis & Report Generation

  • After 2 weeks, the survey will close.
  • Survey results are then used to generate reports, which will be analyzed for the final call discussion.
  • Reports include: Item Report (quantitative data), Comment Report (qualitative data), Norms Report (used in comparison to your data to benchmark), Trend Report (compared to your previous SeeDS, if applicable). 

Step 5 – Final Call

  • A 1-hour long conference call will be conducted to go over results and our analysis with your team. 
  • The Item Report (or Trend Report, if applicable) will be focused on in the call. 
  • Based on results and our analysis, we will provide evidence-based suggestions for moving forward and answer any questions you may have.
  • After the call, an email will be sent including all reports, a PowerPoint template pre-populated with results, and supplemental materials for making actionable changes based on the call.